Work Experience 👩💻
Basis Technologies
GVP, Integrated Client Solutions (October 2024-Present)
Led a 30-person national team of VPs, Directors, Senior Planners, Planners, and Associates specializing in cross-channel strategy development, proactively securing $22 million dollars of annual net dollar retention for existing business.
Drove new business growth by developing and leading pitches aligned to the company’s Ideal Customer Profile (ICP) while maintaining close partnerships with existing stakeholders to deepen relationships, uncover growth opportunities, and ensure Basis remained an essential strategic partner to their business.
Set the blueprint for organizational excellence by developing frameworks, playbooks, and initiatives that influenced teams company-wide, strengthened service alignment, upskilled talent, and reinforced Basis’ reputation for proactive, client-centric partnerships.
VP, Integrated Client Solutions (April 2023-October 2024)
Drove successful development and execution of deep strategic media planning for 10+ Basis clients focused on business outcomes, leading a high-performing team of Directors and Media Planners to achieve exceptional results.
Led cross-functional collaboration across sales, analytics, planning, and buying teams to successfully guide the team through a departmental reorganization.
Strengthened client relationships by elevating client deliverables and comprehensive media measurement plans featuring detailed reporting and data analysis.
VP, Client & Media Services (January 2022-April 2023)
Supported new business opportunities and expanded Basis' client base by partnering with sales counterparts and providing media recommendations that led to successful campaigns.
Increased overall campaign performance storytelling by guiding campaign ad ops specialists, campaign performance analysts, and search and social team members to align objectives, strategies, and KPIs with client goals.
Optimized resource allocation and project prioritization by collaborating with peers across service teams to meet client timelines.
Pinnacle Advertising
VP, Paid Media (March 2021-January 2022)
Successfully led the restructuring of the Scottsdale, Chicago, and San Francisco integrated media teams of 50+ employees, resulting in seamless and efficient operations across all locations.
Implemented advanced training and streamlined processes that improved team efficiency and increased the agency's workload output, all while overseeing over $400 million in annual billings.
Collaborated closely with the Chief Operating Officer to negotiate agency contracts and participate in new business RFPs, resulting in increased profitability and the retention and acquisition of high-value clients.
Director, Media Buying (February 2019-March 2021)
Coached a team of 15 direct reports, delivering impactful annual reviews and providing digital and linear media training that boosted team performance and increased client satisfaction.
Spearheaded media strategy recommendations in client presentations and new business pitches, resulting in the acquisition of new clients and the expansion of the agency's media portfolio.
Innovated and expanded internal programmatic offerings and solutions, leading to a significant $4M annual increase in agency revenue, and positioning the organization as a leader in the industry.
Associate Director, Integrated Media (April 2018-February 2019)
Orchestrated the successful evaluation, implementation, and execution of traditional, digital, and programmatic media, leading to increased campaign effectiveness and a boost in client satisfaction.
Championed the training and development of the media team on the latest distribution, verification, and analytics tools, resulting in improved campaign performance and a reduction in manual errors.
Conducted in-depth analysis of emerging digital opportunities in the marketplace, broadening the agency's media mix and paving the way for new revenue streams.
Senior Media Buyer (May 2016-April 2018)
Successfully negotiated and evaluated annual premium video (CTV/OTT) and digital audio partnerships on behalf of the agency, securing high-value savings for clients.
Established a culture of training, mentorship, and growth within the media department, providing ongoing support and development opportunities.
Designed and implemented innovative solutions to streamline efficiency within the organization, reducing costs and increasing productivity.
Media Buyer (March 2014-May 2016)
Maximized schedule performance for automotive and retail accounts and skillfully handled negotiations across multiple markets.
Established a reputation as a market expert for the agency clients, leveraging daily communication with market media representatives to provide actionable insights that drove improved campaign performance.
Provided invaluable historical market data and insight to the strategy team, resulting in the successful securing of high-profile market packages.
Zenith Media
Negotiator, Media Buying (October 2012-March 2014)
Placed, negotiated, and posted annual broadcast schedules for high-profile clients across the automotive, financial, telecommunications and restaurant verticals with exceptional skill and attention to detail, resulting in a significant boost in brand recognition and revenue.
Collaborated seamlessly with print, digital, and merchandising teams to secure added value and fulfill market objectives.
Expertly evaluated market package opportunities to maximize branding potential and create long-lasting client partnerships.
Kelly Scott Madison
Assistant Media Negotiator (July 2010-October 2012)
Negotiated with stations to maintain exceptional client satisfaction for advertising campaigns on local TV, radio, and cable.
Collaborated closely with the planning department to coordinate advertising campaigns and approve departmental submissions.
Provided comprehensive training and mentorship to new hires on agency processes and procedures within the media department.
RPA
Media Intern (January 2010-June 2010)
Assisted the media team by accurately converting invoices, evaluating makegoods, and updating company presentations.
Proactively managed and followed up on discrepancies with clients through comprehensive marketing and media research, successfully resolving issues and ensuring timely billing.
Analyzed projected quarterly ratings estimates for linear programming and entered negotiated rates.
BCBGeneration
Brand Ambassador (January 2009-May 2010)
Created and implemented a detailed marketing plan for brand awareness of the fashion line resulting in increased revenues
Coordinated promotional events with Macy’s, Lord & Taylor, and University of Illinois at Chicago Campus Programs to increase brand awareness
Recorded and submitted weekly qualitative and quantitative data and analysis
Honda & EdVenture Partners
Marketing Research Intern (August 2009-December 2009)
Created and analyzed over 400 surveys to determine the market perceptions and key attributes sought by targeted student base
Provided a detailed and analytical database of critical research from the desired target market to assist in the creation of advertising material to develop and implement an integrative on-campus marketing campaign for the 2010 Honda Insight
Conducted post-campaign market research in order to assess the success of the on-campus campaign and to quantify completion of slated client objectives
Junior Achievement of Chicago
Program Operations Intern (March 2009-December 2009)
Updated the company marketing database through researching and identifying new schools
Planned volunteer events for Chicago Public Schools in coordination with University of Illinois at Chicago College of Business to assist those in need within the community
Assisted in creation of new marketing materials targeting varying student populations to increase participation within the program
City of Chicago
Aldermanic Intern (June 2008-August 2008)
Participated in 44th ward zoning, City Council, Chicago Transit Authority, and local business and committee meetings
Executed duties such as letter writing, bookkeeping, processing applications, permits, complaints, and correspondence for the 44th ward constituents
Represented the 44th ward at special events for seniors and community festivals
Education 📚
IAB Digital Buying & Planning Certification
IAB Interactive Advertising Bureau
4 A’s Institute of Advanced Advertising Studies
Northwestern University Medill
Bachelor of Science in Marketing & Economics
University of Illinois at Chicago
Awards & Recognition 🏆
Best in Show Award (2024)
Basis Technologies
Red Thread Award (2024)
Basis Technologies
Never Settle Award (2017)
Pinnacle Advertising
Building Relationships Award (2016)
Pinnacle Advertising
Employee of the Year Nominee (2014)
Zenith Media
Employee of the Month (2013)
Zenith Media
Employee of the Quarter (2011)
Kelly Scott Madison